At KD Healthcare Ltd, your privacy is extremely important to us. This Privacy Notice explains
how we collect, use, protect, and share your personal information when you use our website
and services.
Who We Are
KD Healthcare Ltd provides compassionate care services to individuals and families in need of
support. Our website is designed to offer information about our services, allow enquiries, and
assist with communication between us and our clients or their representatives.
What Information We Collect
We may collect the following types of personal information:
● Contact Information: Name, phone number, email address, postal address
● Health & Care Information (only when relevant): Medical conditions, care
requirements, emergency contacts
● Website Usage Information: IP address, browser type, pages visited (via cookies or
analytics tools)
How We Collect Your Information
Your data may be collected when:
● You fill out a contact or enquiry form
● You sign up for updates or newsletters
● You engage our caregiving services
● You interact with our website (via cookies)
Why We Collect Your Information
We use your personal information to:
● Respond to your enquiries
● Deliver our care services safely and effectively
● Communicate with you regarding our services
● Comply with legal or regulatory requirements
● Improve our website and services
Legal Basis for Processing
We process your data based on:
● Consent – when you have given clear permission
● Contractual necessity – to provide agreed services
● Legal obligation – where required by law
● Legitimate interests – such as responding to enquiries or service improvement
Sharing Your Information
We do not sell your personal data. We may share it with:
● Healthcare professionals (with consent or where necessary)
● Emergency services (in case of emergency)
● Third-party service providers who help us operate our website or services (e.g., secure
email, hosting) All third parties are required to handle your data securely and in
compliance with data protection laws.
How We Protect Your Information
We take appropriate technical and organisational steps to secure your personal data, including:
● Secure website encryption (SSL)
● Restricted access to your data
● Staff training on data privacy
How Long We Keep Your Information
We only retain your personal data for as long as necessary to:
● Fulfil the purposes we collected it for
● Satisfy any legal or regulatory obligations
Your Rights
You have the right to:
● Access the personal data we hold about you
● Request correction of inaccurate data
● Request deletion of your data
● Object to or restrict processing
● Withdraw consent at any time (if processing is based on consent)
To exercise your rights, please contact us at:
Email: quality@kdhealthcare.co.uk
Phone: 01444 225670
Address: Suite D, Kings House, 68 Victoria Road, Burgess Hill, West Sussex, RH15 9LH
Cookies and Analytics
We use cookies to improve website performance and understand how users interact with our
site. You can manage your cookie preferences in your browser settings.
Changes to This Privacy Notice
We may update this notice occasionally. The latest version will always be available on our
website.
Last updated: 21 March 2025